As a pioneering organisation BACIL is going to continue to make significant contributions to reducing crime throughout Leeds. We have acknowledge the needs of our members and the general public, adapting our service to ensure that BACIL is as responsive and effective as possible. In applying a ‘you’ve said, we’ve done’ response to our members suggestions, we have made significant improvements to our services. Our radio communications is now digital which is a direct response to the BACIL communities' needs.
it is important for us that we have an open and transparent service with the public and our BACIL members. We have listened, improved and actioned many changes and will continue to do so.
You said - Improve radio communications
We've done - Our new digital radio system has excellent sound quality in comparison to the analogue radios. This allows us to monitor the system more easily as well as track user responses and usage.
You said - The BACIL name isn't widely recognised
We've done - We have now launched BACIL as one overall brand with a new logo, amazing new website and strapline of "Together we're better protected". We hope you agree this is a strong image and identitycommunicating what we offer and what we want to achieve.
You said - Make members area easier to use
We've done - Our new BACIL member’s website is very user-friendly and easy to navigate. The system is broken down into clearly defined sections and guides you through each feature making it easier to do reports and manage you premises and membership.
You said - Increase opportunity to access website
We've done - All BACIL members can gain access to the new smartphone app so the BACIL website can be used on the move. Just visit the AppStore on Apple or Google Playstore on Andriod and search for 'SentrySIS'.